Other examples include booking appointments with medical professionals or getting information about some online courses that a person is interested in. Some well-known e-commerce companies use them to resolve customer issues using an automated bot. They are a thing in almost every company that we know of.
They are deployed on some cloud services which makes them available at all times. They are usually designed to provide first-hand information to the person making inquiries and try to resolve the most common issues of a person. The replies that we receive from them are customized as per the services provided by the website. These bots that we interact with are generally powered by some AI applications that try to mimic human-like behaviour.
We can type into the chat application to make our queries and get replies as if we are talking to a real person from the other side. While visiting any modern webpage these days, most likely we will see an automated chatbot that pops up on the screen with some kind of information about the website and its services.
0 kommentar(er)
